1

1º Semestre

Psicologia e Comportamento Motor

6.0

Catarina Maria Gomes Duarte da Silva

1. Understanding the concepts in the domain of human reliability and human error
2. Interpreting human error in different analysis levels
3. Understanding the methodology and techniques of human reliability analysis
4. Understanding different error management dynamics

1. Human reliability and human error
1.1. Discussing concepts
1.2. Relevance of human error in ergonomics
1.3. Approaches for the human reliability analysis
2. Understanding human error
2.1. Psychological mechanisms of human error
2.2. Organizational approach to human error
3. Evaluation of human reliability
3.1. Work analysis in human reliability studies
3.2. Methodology for analysing human reliability
3.3. Analysis techniques in human reliability
4. Management of human error
4.1. Error in action regulation
4.2 The role of work groups in error management and prevention
4.3. Possible actions for error reduction
5. Accident analysis in different contexts

Continuous evaluation:
-Practical works: analysis of errors and accidents in different contexts (50%)
-Frequency focusing on theoretical contents (50%).
Final Evaluation:
-Practical (40%) + Theoretical (60%)

Main Bibliography
Amalberti, R. (1997) Facteurs humains et fiabilité. Quelles démarches pratiques? Toulouse: Editions Octares
Bourrier, M. (2001) Organiser la fiabilité. Paris: L’Harmattan.
De Keyser, V.; Leonova, A. (2001). Error prevention and well-being at work in Western Europe and Russia. Dordrecht: Kluwers Academic
Girin, J.; Grosjean, M. (eds) (1996). La transgression des règles au travail. Paris: l’Harmattan
Hollnagel, E. (1998) Cognitive  reliability and error analysis method, CREAM. Elsevier Science.
Kirwan, B. (1994) A guide to practical human reliability assessment. London: Taylor and Francis
Lavallette, B.; Neboit, M. (1996). L’erreur humaine: question de points de vue? Toulouse: Editions Octares
Leplat, J. Terssac, G. (1990). Les facteurs humains de la fiabilité dans les systèmes complexes. Marseille: Editions Octares
Reason, J. (1990). L’erreur humaine. Paris:Puf

Complementary Bibliography
Senders, J.W. and Moray, N.P. (1991) Human Error: Cause, Prediction and Reduction. New Jersey: Lawrence Earlbaum Associates Publishers.
Rasmussen, J.; Duncan, K.; Leplat, J. (1987). New technology and human error. Chichester: John Wiley and Sons