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2º Semestre

Psicologia e Comportamento Motor

6.0

Francisco dos Santos Rebelo

- Understand the concept of usability.
- Master the tools and methodologies to assess the usability.
- Develop skills to apply usability testing.

1. Evaluation of usability testing with think-aloud:
- Rules to be a good moderator
- Methodological Aspects (sample and place for the collection of data)
- Conduct a think-aloud test
- Development of user testing
2. Assessment of usability with systematic observation:
- Methodological Aspects
- Measures of performance and success
- Evaluation of an information system
3. Evaluation of usability of security warnings:
- The C-HIP model (Communication-Human Information Processing)
- Tests for the assessment of comprehension
- Virtual reality in the assessment of safety warnings
- Evaluation of an information system
4. Techniques to predict usability:
- International Standards
- Analysis of the task
- SHERPA
- Walk-Throughs

Model A: Continuous assessment, which shall consist of reporting practices chips.
Model B: Final exam integrating theoretical and practical components of the course.

Main Bibliography:
Carol M. Barnum (2010). Usability Testing Essentials: Ready, Set...Test! Morgan Kaufmann (ISBN 978-0-12-375092-1)
Rubin, Jeffrey (2004) Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. New York: Wiley, 1994.
Nielsen, J. (2000). Designing Web usability. Indianapolis, IN: New Riders Publishing.
Mayhew, D. (1999). The usability engineering lifecycle. San Francisco, CA: Morgan Kaufmann.
Norman, D., & Draper, S. (1986). User-Centered System Design. Hillsdale, NJ: Lawrence Erlbaum Associates.
Jesse Garrett (2011). The Elements of User Experience: User-Centered Design for the Web. New Riders (ISBN 13-978-0-321-68368-7)
Additional bibliography: To be provided during classes.